SMOKE IS ESCAPING AROUND THE LID. CAN I ADD A SEALANT AROUND MY LID?
This pellet grill comes with a lid gasket installed. Even with this gasket, the pellet grill is not air tight. The APEX was designed with a down draft system which directs most of the smoke to escape through the back vents. It is normal to see some smoke escape around the lid and other small holes in the body. This is all part of the air flow and circulation that is required for a superior cook.
DO YOU NEED TO USE PELLETS ALL THE TIME? EVEN IF YOU ARE NOT WANTING TO SMOKE THE FOOD?
Pellets are the main source of fuel on this pellet grill. If you add the gas kit/ sidekick accessory, you can add the option of cooking with propane as well.
WHEN I RUN THE PROPANE BURNERS, HOW HOT CAN MY GRILL GET?
When run on high, the burners are rated to 8,800 BTU/hr. Depending on ambient conditions, the temperature will fluctuate, but it is normal for the grill to see temperatures around 750°F.
CAN I CONNECT MY GRILL TO NATURAL GAS?
We do not have an option to convert to Natural Gas at this time.
CAN I RUN MY PELLET GRILL AND THE PROPANE BURNERS AT THE SAME TIME?
No. The grill burners should never be run while the grill is running on pellets.
HOW LONG WILL A PROPANE TANK LAST WHEN RUNNING THIS GRILL?
Assuming you are using a 5 gallon tank and you are running all internal burners and the sidekick burner on high, you will get approximately 7 hours on the 24” version and 5.5 hours on the 36” version.
HOW HOT DOES THE SIDEKICK GET?
Depending on ambient conditions, the temperature will fluctuate, but it is normal for the sidekick to see temperatures above 700°F.
WILL THIS GAS TRAIN WORK ON MY WOODWIND?
No. This accessory will only fit on Camp Chef APEX grills (PG24HG/PG36HG). Be sure to buy the accessory that fits the size of grill you have.
ARE THERE DIFFERENT HEAT ZONES IN MY GRILL?
Yes. The grill is designed for the heat to be as even as possible, but there are still heat zones. You can test the heat zones by baking biscuits in the chamber and comparing the brownness of each area.
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