FLAT TOP GRILLS

CAN I USE INDOORS?

No. All of our products have been safety tested and approved to outdoor use only.

MY GRIDDLE IS ROCKING, CAN I LEVEL IT?

There are leveling screws on the right-hand side that you can adjust up and down. They are in the upper right-hand corner and lower right-hand corner.

WHY DOES MY 7-GAUGE STEEL GRIDDLE WARP?

The only reason it would warp is if there was an uneven heat across the griddle. This can happen a few different ways. One way would be to heat the griddle up to quickly, by turning the burners on above medium heat setting. We do suggest using the griddles on medium heat or lower and having all the burners on at the same time, and not only heating part of the griddle. Also, if your griddle is already hot and you place frozen or cold food only on one side of the griddle, it will shock the steel causing warping.

IS THERE ANY WAY TO STRAIGHTEN MY WARPED GRIDDLE?

Try this. Place two pots of water on top of the warped griddle. Turn the burners on medium heat and begin heating up the large pots of water. Once the water is almost boiling, turn the unit off and allow the griddle to cool (with the weight of the pots of water sitting on it.)

ARE THERE HOT SPOTS ON MY FLAT TOP?

No. Our griddles have heat diverter plates welded to the bottom of the griddle to help disperses heat. However, there are different heat ones. For example, the center area is slightly cooler and is often used as a warming area. Camp Chef flat top griddles have been tested alongside top competitors in the business and have the most consistent overall heat displacement.

CAN THE WEATHER PLAY A FACTOR IN MY COOKING?

Possibly. The wind can blow the flame around, causing the flame to heat more on one side than the other.

WHY IS MY GRIDDLE STICKY?

We have found the best seasoning/oil to use on griddles is olive oil or coconut oil. Note that cooking spray’s like Pam, will leave a sticky residue.

IS THERE ANY WAY TO REMOVE THE TOP COAT OF MY GRIDDLE AFTER USING A COOKING SPRAY?

Yes. Try pouring Coca-Cola on the griddle surface and rub with a call of tin foil. Repeat, rinse with water, then dry with a paper towel. Re-season by applying olive oil or coconut oil.

WHICH FLAT TOP COMES WITH THE COOKING GRILL GRATES?

The FTG600 is the only one that came with grill grates. This model has since been discontinued.

WHAT IS THE GRIDDLE MADE OF AND IS IT PRE-SEASONED? / WHAT DO I NEED TO DO BEFORE WE USE THE FLAT TOP?

The griddle is made from a cold-rolled steel that has an all-natural seasoning that is baked on. It is ready to use right out of the box.

DO YOU HAVE TO LIGHT THE BURNERS IN ANY CERTAIN ORDER?

No. You can turn on all the burners and then light the far burner and the rest will light or they can light each of them one at a time.

IS THIS A NONSTICK SERVICE, LIKE TEFLON?

All Camp Chef griddles come with a True Seasoned non-stick, ready to cook baked on layer. It will have a surface similar to our cast iron skillets. The more you cook and care for it, the longer the life of your griddle.

WHY ARE THERE BLACK FLAKY PIECES PEELING OFF?

The black flaky pieces coming off, is just baked-on seasoning. This can happen as you use the grill.