CAN I USE INDOORS?
No. All of our products have been safety tested and approved to outdoor use only.
WHAT ARE BTU’S AND HOW MANY DO I NEED?
A British Thermal Unit (BTU) is used to measure energy output. One BTU is equivalent to the energy release of one burning match. For a very basic cooking need we recommend finding a cooking system that outputs 10,000 BTU/hr. Most Camp Chef cooking systems feature a 30,000 BTU/hr. output.
HOW CAN I ADAPT MY COOKING SYSTEM TO NATURAL GAS?
Yes, we sell a Natural Gas Connection Kit (NGKIT), which hooks directly up to most Camp Chef cooking systems, ovens, etc. Simply hook the Natural Gas Connection Kit to your Camp Chef cooker. Keep in mind that only low-pressure cooking systems/fire pits can be converted to natural gas. Once the unit has been converted to natural gas, it cannot be used for propane unless the valves are replaced. The Natural Gas Connection Kit will be required to attach to a natural gas source. This method should only be used if the pressure source has a 7-inch water column rating or has a pressure of 0.25 psi. Requirements for natural gas connections: -Cooking Systems: #45 drill bit = 0.082-inches -Fire pits: 1/8 drill but with a 1/8-inch hole -Smokers: #51 drill bit = =0.067-inches
HOW CAN I ADAPT MY COOKING SYSTEM TO RV PROPANE SUPPLY?
Camp Chef sells an RV Connection Hose (RVHOSE), which hooks directly up to most Camp Chef cooking systems, ovens, etc. Simply hook the RV Connection Hose to your RV then connect your Camp Chef cooker.
HOW DO I CHECK FOR LEAKS?
To check for any leaks, do a soap and water test by using a wet soapy rag and wiping along the hose and valves
WHAT IF I HAVE A YELLOW FLAME?
If you have a yellow flame, adjust the air vents. If that doesn’t work, clean the burners.
HOW CAN I PROPERLY PROTECT/STORE MY COOKING SYSTEM?
First, allow for your unit to fully cool off. Cover with the patio cover or store in the carry bag found in the Accessory Finder.
DO COOKING SYSTEMS HAVE A RUST WARRANTY?
No. Our warranty does not cover rust and finished because we cannot control the environments the items are used and stored in.
I THINK MY REGULATOR IS BROKEN. I HAVE A REALLY LOW FLAME, EVEN ON HIGH?
You may be experiencing low flow mode. Low flow mode is a US safety feature caused when too much gas goes through and the regulator thinks there is a propane leak. To correct the problem, make sure that the propane hose has been attached to the cooking system with a wrench (not just finger tight). Confirm that all of the control knobs are turned to the 'OFF' position. Remove the hose from the propane tank and let it sit for approximately 30 seconds, as this will reset the regulator. Re-connect the hose to the propane tank. Turn the propane tank on.
WHY AM I SEEING A SPARK WHEN I TRY TO IGNITE MY COOKING SYSTEM?
You need to adjust your electrode (the silver piece that sparks.) Move the electrode closer to the right or left of one of the burner holes. If it is sparking then the igniter is working, just move it closer to the gas to ignite. Do not move the electrode directly over the top.
CAN I USE MY COOKING SYSTEM WITH PRESSURE CANNERS?
We do not recommended using our units with pressure canners due to the high BTU’s. If you are not careful it can be dangerous. On high the BTU's are 30K, and can be adjusted down to about 10K.
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